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AKC Office Status and Contact Information

AKC Alert

Due to the COVID-19 pandemic, American Kennel Club customers are advised that the AKC Staff will be working remotely for the time being.  The physical headquarters in New York, NY is closed and the operations center in Raleigh, NC has limited staff to process inbound and outbound orders.

The AKC is working to keep this transition as seamless as possible and will maintain the usual operations hours of 8:15a-4:30p EST Mon-Fri. The customer service call center will remain open until 8pm EST Mon-Fri, online registration services are available 24/7, and AKC DNA processing continues as normal.  Customers using these services should experience minimal disruption. However, be advised that during this time, we may experience delays with the postal mail processing. We strongly encourage customers to use email to contact staff, use customer service as a resource, and make use of our online services when applicable at www.akc.org.

We will make further announcements as needed due to this fluid situation. We appreciate your understanding and consideration during this difficult time.

To contact AKC via email, please use the emails below:

Dennis B. Sprung, AKC President & CEO - Dennis.Sprung@akc.org (516) 637-6567
Customer Service/Registration - info@akc.org
AKC Canine College - akccaninecollege@akc.org
AKC.TV (programming and shows)  - info@akc.tv
Club Relations - clubrelations@akc.org
Communications/PR - communications@akc.org
DNA - dna@akc.org
Event Operations - eventplans@akc.org
Government Relations - doglaw@akc.org
Judging Operations - judgingops@akc.org
Library and Archives - Please click here
Marketing - marketing@akc.org
Public Education and Community Outreach - publiced@akc.org

Sports & Events
Agility - agility@akc.org
Conformation - eventplans@akc.org
Obedience - obedience@akc.org
Performance Events - performanceevents@akc.org
Rally - rally@akc.org
Scent Work - scentwork@akc.org
Tracking - tracking@akc.org

Short URL: https://caninechronicle.com/?p=180725

Posted by on Mar 21 2020. Filed under Breaking News. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.

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